At last a lazy lie-in. I did enjoy that.
We had booked an engineer’s call today and he arrived just as the final F1 GP of the year was starting. Poor guy, Simon was his name and we think he was Polish. He looked a bit out of his depth. He did all the things that I’d already done. He reset the modem to factory settings and he tried connecting using what we thought was his phone and he got through to all the sites we couldn’t reach. However, neither Scamp nor I could. We were still getting the error message. After a few phone calls back to base he tried using what was his personal phone and hit our problem. His previous connection had been done with his Virgin PDA which he admitted had a lot more software on it that allowed it to shortcut the normal wireless routes.
In the midst of all this I asked him about all the corruption we were getting on the TV and asked if it was just cables needing cleaned. He agreed that it was the usual cause. However once he’d checked the connections, he said that wasn’t the case here, it was the hard drive in the TiVo box that was giving the problem. He went to his van and returned with what looked like a new modem, but it was a new set top box, not a TiVo this time. He fitted the new box, and set it up while still struggling with the modem problem. Eventually he gave up, gave me his phone number and told me he’s go and discuss it with his manager and get back to me.
We sat there in amazement. We’d been trying for years to get Virgin to admit that the corruption was due to a dodgy hard drive, but they insisted it was just the cables that needed cleaned. All we needed to do was book a service engineer and Bingo, a new set top box appears. It’s about a quarter the size of the old one and much, much faster. All this time I’ve been blaming the TV for taking so long to connect to iPlayer and it was the TiVo box all the time.
He did phone back and said that it looks as if some of the sites have blocked our IP address. We need to phone Customer Services and ask to be put through to the Faults Team who should be able to change the default IP address. I realise this is just gobbledegook to you Jamie, but maybe your sister will understand it a bit better.
The story doesn’t end there. The window cleaner came to get his money tonight and he said “I think you’ve left a brief case out in the rain” pointing at a very wet black shape that did in fact look like a brief case sitting on one of our bins. As I reached for it, I realised it was our old TiVo box. Poor Simon, he was so bamboozled by our problem that he left the box sitting there while he went looking for the external connection box to make sure the problem wasn’t there. It’s lying in the kitchen now drying out gradually, but I don’t think it will ever dance with the Bolshoi again!
Watched a confusing F1 GP on and off while the repair was going happening. It was more ‘Off’ than ‘On’ as the new box was taking ages to boot up. Great to see Verstappen win, but to be honest, neither of them covered themselves in glory. It was also good to see that smug smile wiped from Toto Wolf’s face when he realised what was happening. So much hype, so much macho posturing from the team principals, so much bad feeling. Then the the drivers themselves fist bumped and behaved like sportsmen on screen despite what they said off screen. A strange day. It might be worth watching the highlights just to see how stupid it all was.
Almost no chance for photos today. The furthest I was away from the house was to bring the car down to our parking space from where I’d parked it last night. PoD was a shot of some starlings sitting in the bare trees trying to find some berries for their dinner. Ours was beef burger for me, veggie sausages for Scamp, both served with roasted veg. Scamp’s Christmas Sponge for pudding, served with custard.
Tomorrow we’re going for the messages and to get Scamp’s meds. I also need to call the faults team.